Pacific NW Federal Credit Union

Mobile & Online Banking

We have everything you need to conveniently manage your finances online!

• Deposit checks instantly using the Mobile Deposit feature on our mobile app (Mobile Deposit funds available instantly up to $500).
• Transfer money to and from your account at another financial institution with external transfer.
• Pay your PNWFCU loans using another bank account or with a debit card with easy loan payments.
• Send money to friends or family with Zelle^®.
• Transfer money between PNWFCU accounts.
• View account summaries, transaction histories and check images.
• Set up deposit and withdrawal alerts. 
• Apply for loans.
• Check your FICO^® score.
• Locate ATMs or branches and contact PNWFCU.
• View accounts at other institutions and budget your spending with Money Management.
• Multi-factor authentication for stronger, yet easy-to-use, security.

Need help signing up for online or mobile banking? Click here to get started.

External Transfers and Loan Payments

External Transfers

We are excited to announce that you can now move money to and from your account at another financial institution. There is no fee to use External Transfer. 

Transfer Limits
Transfer up to $5,000/transaction, $10,000/daily, or $15,000 in any 28-day period.

Transfer With Just a Few Clicks
Set up one-time or recurring transfers (once a month, once a week, or once every two weeks).

1. Log in to online or mobile banking.
2. Click Transfers > External Transfer in online banking.  Click More > External Transfer in our mobile app. 
3. Add external account. Please have your other financial institution routing number and account number ready.
4. Validate your account. For additional protection you must validate two small trial deposits of less than $1.00 each that will be made to your external account. Please allow up to three (3) business days to show up. Once you see the deposits, return back to your PNWFCU online or mobile banking, click on External Transfers > Manage External Accounts to validate account.
5. You are ready! You can start transferring funds.

Click here to view more detailed sign-up instructions for External Transfer.

Loan Payments

It’s easy to manage your payments at PNWFCU. Now you can set up online bill, skip a loan payment, or pay a loan over the phone or with a debit card. Click here to learn more about loan payment options.

Quick Balance Mobile Feature

Once you enable Quick Balance, you can view your account balances and check the due date and minimum amount due for loans and credit cards simply by swiping down anywhere on our app login page. To enable Quick Balance, log into the app and go to Settings > Quick Balance > Current Device > toggle Quick Balance feature on.

Send Us a Text Message

You can use your phone to text a custom message to 503-256-5858 or just text us one of these codes. Try it out!

• App — Text “App” to 503-256-5858 for a link to download our mobile app.
• Join — Text “Join” to 503-256-5858 for a link to join PNWFCU.
• Rates — Text “Rates” to 503-256-5858 for the latest loan and account rates.

Mobile App and Online Banking Profile Deletion

If you would like to request removal of your app and online banking related data, simply send an email request to us or call us at 800-444-5858. One of our representatives will confirm the request is valid and initiate the process. Upon completion of this request, we will delete all associated services, including bill payments, Money Management, eStatements, external loan payments and transfers, and any other services that you initiated online through your account with PNWFCU. Your accounts will remain active but all online and mobile banking data will be deleted.